Privacy Policy
1. Information We Collect
When you interact with our website or purchase a digital guide, we may collect the following details:
- Contact Details: Your email address, collected during checkout solely to send your download links, receipt, and product update notices.
- Transaction Identifiers: Payment confirmation tokens, order IDs, and timestamps provided by payment processors. We never store or process raw credit/debit card numbers or UPI PINs on our servers.
- Technical Telemetry: Standard non-identifying log data such as browser type, operating system, and general geographic region to ensure download link compatibility.
2. How We Use Your Information
Your data is processed strictly for the following purposes:
- Fulfilling orders and generating secure, direct download access to purchased PDF files.
- Issuing transaction invoices and purchase confirmation receipts.
- Providing technical customer support and resolving delivery inquiries.
- Notifying you about revised editions or free lifetime security updates for guides you purchased.
3. Payment Processing & Financial Security
All monetary transactions are processed through certified, PCI-DSS compliant payment gateways (supporting UPI, RuPay, Visa, MasterCard, and NetBanking). Data transmitted during payment is encrypted using industry-standard 256-Bit Transport Layer Security (TLS/SSL).
4. Cookies & Local Storage
Our website uses minimal session cookies and local storage tokens exclusively to preserve checkout state, verify download entitlements, and ensure seamless page navigation. We do not engage in cross-site tracking or third-party behavioral profiling.
5. Third-Party Disclosure Policy
We maintain a strict zero-monetization policy regarding user data. We do not sell, trade, rent, or transfer your email address or personal details to marketing firms, affiliate networks, or commercial data brokers under any circumstances.
6. Data Retention & Your Rights
We retain purchase records only as long as necessary for tax compliance and to ensure you retain ongoing access to your digital files. You have the right at any time to:
- Request a copy of the personal data associated with your email address.
- Request immediate and permanent deletion of your customer record from our mailing list.
To exercise any of these rights, simply email our Privacy Officer at [email protected].